Frequently Asked Questions
Navigating the ins and outs of home care can be challenging and understanding your loved one’s needs can add to the confusion. To provide clarity, we’ve compiled the following frequently asked questions (FAQs) to address common concerns. If you have any additional questions or concerns, please don’t hesitate to reach out to us.
At CareGivers of America, we believe that care should fit your schedule—not the other way around. That’s why we have no hourly minimums. Whether you need help for just 30 minutes or around-the-clock support, you only pay for the care your loved one truly needs. This flexibility allows families to receive high-quality, affordable assistance on their own terms, without being locked into rigid time commitments.
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When you contact CareGivers of America, it’s with the understanding that our caregivers’ services are specifically geared for senior loved ones.
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If your referred caregiver is ever unavailable or needs time off, CareGivers of America will promptly arrange a qualified backup who is fully briefed on your loved one’s needs—ensuring continuity of care and peace of mind with every visit.
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At CareGivers of America, we help families create a flexible caregiver schedule tailored to their needs, and while we hope a lasting bond forms with the referred caregiver, we understand that plans can change—so adjustments are always welcome with just a call.
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CareGivers of America refers experienced caregivers for both hourly and live-in home care, with no minimum hour requirements. Whether your loved one needs a few hours of assistance or around-the-clock support, we help create a flexible care plan that fits your schedule. From respite care to 24/7 live-in services, the caregivers we refer are trained to provide compassionate, personalized support that meets each client’s unique needs—right at home.
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At CareGivers of America, we understand that even in assisted living facilities, some individuals may require a higher level of personalized support. That’s why we proudly refer caregivers to provide one-on-one care in these settings—ensuring continuity, familiarity, and peace of mind. Whether your loved one needs help with daily routines, companionship, or more specialized care, the caregivers we match can offer that extra layer of assistance to enhance their quality of life.
As aging adults transition into assisted living, having a dedicated caregiver by their side can make a meaningful difference. While these communities offer many helpful services, personalized attention from a referred caregiver can help maintain a sense of independence and emotional well-being. From support with mobility and personal hygiene to medication reminders and social engagement, our goal is to help seniors thrive—wherever they call home.
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Getting started with home care through CareGivers of America is a simple, supportive process designed to ease the transition for both seniors and their families. It begins with a free consultation, where we take the time to learn about your loved one’s unique needs, preferences, and daily routines. Whether they require help with personal care, mobility, meals, or companionship, our team works with you to create a customized care plan that ensures comfort and peace of mind.
Once we understand the level of care needed, we carefully match your loved one with a qualified, compassionate caregiver who fits their personality and care requirements. We’ll then arrange an introductory meeting and coordinate the logistics of their care, including scheduling, access, and any special instructions. From the first call to the first visit and beyond, we’re here to guide you every step of the way—helping your loved one remain safe, independent, and supported at home in Miami-Dade, Broward, and surrounding communities.
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Home care typically refers to any type of care provided in the patient’s home, but can also refer to assistance provided at an assisted living facility, rehab setting or even bedside at a hospital.
CareGivers of America refers home health aides and nursing assistants who can provide for a wide range of needs, including companionship, light housekeeping, errands, driving and assistance with daily activities such as dressing, bathing or toileting. Caregivers are available on an hourly or live-in basis. This care allows individuals to remain safely and independently in their homes for longer than they might otherwise be able to. Affiliates of ours can provide skilled nursing, as well as physical, speech or occupational therapists.
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The caregivers we refer to our clients’ homes provide essential care to the most valued members of our community with compassion and dignity. Trusted by physicians and geriatric care professionals, we treat every client and family with a level of respect and professionalism that sets us apart.
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A long-term care policy, or a life insurance policy with long-term care benefits, can help pay for the cost of in-home care.
These policies come in all different typesand we are happy to help you figure out what your policy includes. Let our experts help you maximize the benefits you’ve already paid for! Call us for a no-obligation consultation.
The cost of care is determined by the hours and specific skills required to meet your loved one’s needs.
Home care can be covered by long term care insurance policies or other third-party payor sources such as Veterans’ Benefits, Union Benefits, Medicaid, or certain Medicare Advantage plans.
Working with a home health agency or nurse registry can provide you with peace of mind that a private aide cannot.
One key advantage is that we can send a back-up caregiver to your loved one’s home if their primary aide cannot make it one day for any reason. We will help ensure that no matter the circumstances, care will not be disrupted.
Another reason to work with a home healthcare agency or registry is that if you work with an aide privately, you may be responsible for payroll and withholding taxes, caregiver vetting and screening, as well as for ensuring that you or the caregiver carries sufficient liability insurance. By working with us, you would not have to worry about any of these.
Every home aide or nursing assistant we work with is fully licensed, professionally insured and undergoes a complete federal background check. We also keep close track of which caregivers have experience with dementia or Alzheimer’s patients, as well as other skills such as cooking or language proficiencies.
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In order to help you assess the needs and best care arrangement for yourself or a loved one, one of our staff Geriatric Care Managers can visit the prospective client’s home.
We’ll inquire about your health, evaluate at the physical environment for potential risks and then recommend a care plan customized to your needs.
There is no obligation to receive care after an assessment and you will not be billed for the visit; it is a courtesy on our part to help ensure the safety of our valued neighbors.
Yes, along with other services, caregivers can provide transportation and escort clients to doctor’s appointments, the grocery store, events, to run errands, etc.
In addition to providing in-home care, our network of caregivers can travel to assisted living facilities, hospitals, rehabilitation centers, or any other location the client needs.
We work with a network of RNs (registered nurses) and LPNs (licensed practical nurses) who can provide in-home specialized nursing services, such as wound care, medication managementand assessments in addition to the general caregiver services we provide.
The caregivers we refer do not provide hospice or palliative care at CareGivers of America. But, at CareGivers of America, we are happy to offer referrals of caregivers who can provide long-term in-home health services for you or a loved one.
CareGivers of America can refer caregivers who provide 24-hour services, so overnight care can be made available. Caregivers can work at any time that your loved one needs in-home assistanceand we are available 24/7 by phone for support and to answer any questions you may have.
CareGivers of America does not accept Medicare or general health insurance for private duty care, but we do work with Long-Term Care Insurance (LTCI), which may reimburse some or all of the costs associated with home care—especially for those needing help with daily activities or living with conditions like Alzheimer’s or dementia.
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Prior to being eligible to be referred to a family, all caregivers must complete a thorough FBI-2 background check. They are also all CPR-certified and licensed to provide in-home care. Caregivers can also be CNAs with their HHA (home health aide) certification as well as licensed RNs and LPNs. All caregivers hold certifications and licensing authorizing them to provide in-home health care. We will only refer a qualified and experienced caregiver to you and your loved ones.
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CareGivers of America refers screened and experienced caregivers who provide exceptional home care. Let’s talk about how we can help your loved one!
